Terms of Service

Last updated: January 2025

These Terms of Service ("Terms") govern your access to and use of our platform, website, and services. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Description of Services

We provide a cloud-based enterprise software platform that helps businesses manage customer relationships, sales processes, marketing campaigns, and service operations. The specific features and functionality of our services may change over time.

Account Registration

You must create an account with accurate and complete information to access our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You will not use our services to violate any applicable law, infringe on intellectual property rights, or engage in any activity that could compromise our platform.

Intellectual Property Rights

Our platform, website, and all content within them are owned by us or our licensors and are protected by intellectual property laws. You retain ownership of any data you submit to our platform. You grant us a limited license to use your content to provide our services.

Service Level Commitments

We strive to provide reliable and uninterrupted service. Specific service level commitments are described in your subscription agreement. We are not responsible for downtime caused by factors beyond our reasonable control.

Fees and Payment

Subscription fees are billed according to your selected plan. Unless your subscription agreement states otherwise, all fees are non-refundable. You authorize us to charge your designated payment method for all fees.

Termination

Either party may terminate your subscription at any time through account settings or by contacting support. Upon termination, your account data will be processed according to our data retention policy.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability will not exceed the fees you paid in the twelve months preceding the claim.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through our website or via email. Your continued use of our services after such changes constitutes acceptance of the modified Terms.